Terms and Conditions
Terms & Conditions
Last Updated: October 2026
Welcome to Coco Palms MMR Group Private Limited (“Coco Palms MMR Group”, “we”, “us”, or “our”). These Terms & Conditions govern your access to and use of https://cocopalmsmmrgroup.com/ (the “Website”) and any products, services, content, or information made available through the Website.
By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the Website.
1. About the Website
Coco Palms MMR Group Private Limited operates this Website to provide information about our company, products, food ingredients, coconut products, dehydrated products, and related offerings.
The Website may provide facilities for:
Browsing and learning about our products
Submitting product enquiries
Contacting our team
Purchasing selected products online
Creating and managing customer accounts
Accessing product, company, and other related information
Certain products may be available for enquiry rather than direct online purchase.
2. Eligibility
By using this Website or placing an order, you confirm that:
You are legally capable of entering into a binding agreement under applicable law.
The information you provide to us is accurate and complete.
You will use the Website only for lawful purposes.
You will not use the Website in a manner that may damage, disable, overburden, or interfere with its operation.
If you are accessing the Website on behalf of a company or organisation, you represent that you have the authority to act on its behalf.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, packaging information, and other content displayed on the Website are accurate and up to date.
However:
Product images are provided for illustrative purposes and actual products or packaging may vary.
Colours, appearance, packaging, dimensions, and other visual characteristics may differ from images displayed on different screens.
Product availability may change without prior notice.
Product specifications may be updated from time to time.
Minor variations may occur between batches of agricultural and food products due to the nature of the raw materials and manufacturing processes.
We reserve the right to correct errors, update product information, or modify product specifications where necessary.
4. Prices
Prices displayed on the Website are subject to change without prior notice.
Unless specifically stated otherwise, displayed prices may not include applicable shipping charges, taxes, duties, or other charges that may apply to an order.
In the event of an obvious pricing or technical error, we reserve the right to correct the error and, where necessary, cancel or modify the affected order.
5. Orders
When you place an order through the Website, you are submitting a request to purchase the selected product.
An order will be considered accepted only after confirmation by Coco Palms MMR Group.
We reserve the right to:
Accept or reject an order.
Limit quantities.
Cancel an order where products are unavailable.
Cancel an order due to pricing, payment, technical, or other errors.
Request additional information where necessary to process an order.
If an order is cancelled after payment has been received, any eligible refund will be processed using the applicable payment method or another method determined by us.
6. Payments
Payments for products purchased through the Website may be processed through third-party payment service providers.
By submitting payment information, you confirm that you are authorised to use the selected payment method.
We do not guarantee uninterrupted availability of any third-party payment service. Payment processing may be subject to the terms and policies of the relevant payment provider.
7. Shipping and Delivery
Orders will be shipped to the delivery address provided by the customer, subject to product availability and serviceability.
Delivery timelines provided on the Website or during the ordering process are estimates and may be affected by circumstances beyond our reasonable control, including:
Courier or logistics delays
Weather conditions
Natural disasters
Government restrictions
Transportation disruptions
Incorrect or incomplete delivery information
Other unforeseen circumstances
Customers are responsible for providing accurate delivery details.
We are not responsible for delays resulting from incorrect or incomplete information supplied by the customer.
Specific shipping, delivery, cancellation, and refund conditions may apply to individual products or orders.
8. Product Use and Responsibility
Customers are responsible for using products in accordance with applicable product information, instructions, labels, and intended use.
Food and food ingredients should be stored and used according to the instructions or conditions specified on the product packaging.
Coco Palms MMR Group shall not be responsible for damage, deterioration, contamination, or other issues resulting from improper storage, handling, transportation after delivery, or misuse of products.
9. Enquiries and Contact Forms
The Website may allow users to submit enquiries through contact forms or other communication methods.
By submitting an enquiry, you agree that we may use the information provided to:
Respond to your enquiry
Provide product or business information
Follow up regarding your request
Communicate with you regarding relevant products or services
You must ensure that information submitted through the Website is accurate and does not contain unlawful, fraudulent, offensive, or malicious content.
10. Intellectual Property
Unless otherwise stated, all content available on this Website, including:
Logos
Brand names
Product images
Photographs
Graphics
Videos
Text
Product descriptions
Website design
Layout
Illustrations
Other materials
is owned by or licensed to Coco Palms MMR Group Private Limited and is protected by applicable intellectual property laws.
You may access and use the Website for personal or legitimate business purposes.
You must not, without prior written permission:
Copy or reproduce substantial portions of the Website.
Modify or distribute Website content.
Reproduce product images or brand materials for commercial purposes.
Use our trademarks, logos, or branding in a misleading manner.
Scrape, reproduce, or systematically extract Website content.
Create derivative works based substantially on our Website content.
11. Third-Party Links and Services
The Website may contain links to third-party websites, payment providers, social media platforms, logistics providers, or other external services.
These third-party websites and services are not controlled by Coco Palms MMR Group.
We are not responsible for the availability, content, privacy practices, security, or terms of any third-party website or service.
Your use of third-party services is subject to the terms and policies of those third parties.
12. Website Availability
We make reasonable efforts to keep the Website available and functioning properly.
However, we do not guarantee that:
The Website will always be available.
The Website will operate without interruption.
The Website will be free from errors.
All information will always be current.
The Website or its servers will always be free from viruses or other harmful components.
We may temporarily suspend, modify, restrict, or discontinue any part of the Website for maintenance, security, technical, operational, or business reasons.
13. Prohibited Use
You agree not to use the Website to:
Violate any applicable law or regulation.
Attempt to gain unauthorised access to the Website or its systems.
Introduce malware, viruses, or other harmful code.
Interfere with the security or operation of the Website.
Collect information about other users without authorisation.
Submit fraudulent or misleading information.
Use automated systems to scrape or extract Website content without permission.
Impersonate another person or organisation.
Engage in any activity that may damage the reputation or legitimate interests of Coco Palms MMR Group.
14. Disclaimer
The information provided on this Website is intended for general informational and commercial purposes.
While we make reasonable efforts to maintain accurate information, we do not warrant that all Website content will always be complete, accurate, current, or error-free.
Product availability, specifications, pricing, packaging, and other information may change without notice.
Nothing on this Website should be interpreted as a guarantee of a particular commercial, nutritional, manufacturing, or business outcome unless expressly stated in applicable product documentation or a written agreement.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Coco Palms MMR Group Private Limited shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to:
Your use or inability to use the Website.
Reliance on information published on the Website.
Delays or interruptions in Website availability.
Third-party websites or services.
Delivery delays beyond our reasonable control.
Improper use, handling, or storage of products.
Unauthorised access resulting from circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
16. Indemnification
You agree to indemnify and hold harmless Coco Palms MMR Group Private Limited, its directors, employees, representatives, and authorised service providers from claims, losses, liabilities, damages, costs, and expenses arising from:
Your violation of these Terms.
Your misuse of the Website.
Your violation of applicable laws.
Information or content submitted by you.
Your unauthorised use of Website content or intellectual property.
17. Privacy
Your use of this Website may involve the collection and processing of personal information.
Our handling of personal information is governed by our Privacy Policy, which forms part of these Terms & Conditions.
By using the Website and submitting information through our forms or other facilities, you acknowledge that you have read and understood the applicable Privacy Policy.
18. Changes to These Terms
We may update or modify these Terms & Conditions from time to time.
Changes will become effective when the updated Terms are published on the Website, unless otherwise specified.
Your continued use of the Website after the revised Terms are published constitutes your acceptance of the updated Terms.
We recommend reviewing this page periodically because apparently websites need their own evolving constitutions.
19. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising from or relating to these Terms, the Website, or transactions conducted through the Website shall be subject to the jurisdiction of the competent courts having jurisdiction over the location of the registered office of Coco Palms MMR Group Private Limited, subject to applicable law.
20. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the minimum extent necessary, and the remaining provisions shall continue to remain valid and enforceable.
21. Entire Agreement
These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the agreement governing your use of the Website, except where a separate written agreement applies.
22. Contact Us
If you have questions regarding these Terms & Conditions, products, orders, or other matters relating to the Website, please contact:
Coco Palms MMR Group Private Limited
Website: https://cocopalmsmmrgroup.com/
For enquiries, please use the Contact Us section of the Website or the contact details published there.
Coco Palms MMR Group Private Limited
Last Updated: October 2026